A flexible and effective education management platform, designed to cover all of your company’s everyday training needs.
Why Learning Coffee Central?
Our platform adheres to the philosophy of the Learning Coffee brand. Thanks to the features and functionality, ease of use and quick integration, it will be the ideal platform for the training organisation of your company.
Advantages for my company
Organise and monitor the training of your staff, hold online and classroom events, manage rooms, publish news and surveys etc. in a quick and efficient manner and at a very competitive price
Learning when, where and how you want
You just need an Internet connection and any of the numerous devices supported by the platform (PC, MAC, SmartPhone, Tablet PC and Blackberry).
Comprehensive education management
Manage your classroom-based training, e-learning and blended learning via: SCORM/AICC activities, web conferences, online exams, classes, etc, both on an individual and social basis.
The activity repository, training plans and training modules, will enable you to structure your company’s training in the best possible way for each situation.
Everything you need to comprehensively manage your company’s training is in Learning Coffee Central.
Interface and functions appropriate to user profile
Training manager
Plans and organises the training.
Tutor
Controls and moderates the students’ training progress.
Trainer
Trains and evaluates the knowledge acquired by the students.
Student
Obtains and shares knowledge in a simple and intuitive way.
Customisation
Transfer your company’s image to the platform. Learning Coffee Central can be easily customised with your logos, corporate colours, etc.
Support service
In addition to the educational platform itself and the associated Internet hosting, this service includes a basic support and user help service. No infrastructure, no dedicated technical staff: simply – no maintenance.
- Activity repository
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- Different types of activities: classroom, web conferences, SCORM/AICC, online exams, online surveys, files, links, tasks, etc.
- Evaluation and monitoring, depending on the type of activity.
- Automated activity validation system.
- Option to associate documentation and control its visibility depending on the user profile.
- Improved search facility by category.
- Definition of the life cycle of each activity, for better control of its use and validity in the system.
- Training modules
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- Training modules (traditionally associated to the concept of “course”) which can group together activities of different kinds.
- Option to define training plans by means of establishing prerequisites for activities.
- Associated collaboration and communication tools which facilitate the acquisition of skills and competences and the obtaining of certificates.
- Different enrolment methods for faster, simpler access to training.
- Training plans
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- Option of long-term training planning through the use of training plans.
- Different enrolment methods for faster, simpler access to training.
- Grade management
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- They simplify the search for activities in the repository.
- They can be active or inactive on the system.
- Room management
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- Management of physical rooms for classroom-based training, and virtual rooms for online training.
- Management of room bookings in order to facilitate their use and control in training processes.
- Reports and notifications
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- Notification system via email and the system’s internal messaging.
- Full exploitation of information via reports, which are exportable to PDF and Excel formats.
- Automated generation of progress reports, general reports and detailed reports.
- Skills management
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- Option for every organisation to have a customised skills and competences tree, associating them to specific roles.
- Associated competences at activity, training module and training plan level.
- Capacity to detect training needs by means of GAP analysis.
- Compatibility with standards
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- Certified monitoring engine
- SCORM 1.1, SCORM 1.2, SCORM 2004 3rd Ed and AICC.
- Certified by ADL, de facto standard of the e-learning industry, which guarantees the compatibility of any e-learning content on the market.
- Compliance with content management standards JCR/JSR-170.
- Enables connection to the repository via compatible explorers.
- It is possible to use any compatible technology (Alfresco, Sharepoint, Nuxeo…).
- Web standards
- XHTML 1.0 and CSS 2.0.
- Display compatible with any browser.
- View from a wide variety of devices (PC, MAC, Android, iPhone, iPad and Blackberry).
For those organisations which do not have suitable people or profiles for managing training via Learning Coffee Central, we offer our customers an administration service.
Our administrators are highly qualified and experts in training management and work from Monday to Friday, offering real-time responses and a minimal waiting time.
We can help you with the following tasks and processes:
- User management
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- Addition, removal and modification of users.
- Addition and removal of users in groups.
- Assignment and revocation of roles and privileges.
- Content management
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- Addition of SCORM/AICC content.
- Conversion of PowerPoint files into SCORM content.
- Creation and configuration of online questionnaires, exams and surveys.
- Addition of documents associated to activities.
- Creation and configuration of training quality surveys.
- Planning and management of training
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- Creation and configuration of activities.
- Creation, configuration and planning of training modules.
- Creation, configuration and planning of training plans.
- Management of student, trainer and tutor registration.
- Management of the materials and elements required for training (rooms, documents, notifications, …).
- Generation of reports
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- Production of result reports.
- Production of summary reports.
- Communication management
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- Management of suggestions sent by the employees.
- Management of news.
A service that meets your needs
In order to meet your needs and adapt to the characteristics of your organisation, this service is available in the following forms:
Basic package
The best option for managing your platform in the early stages of its incorporation in the organisation; since the first three months are usually a period of high administrative volume. the basic administration package will help you launch your platform quickly and effectively, whilst enabling your training managers to acquire the necessary knowledge and experience to carry out these tasks on their own.
- Validity: 3 months
- Nº of hours under the service: 100 hours
Annual package
The best option for those organisations which do not have people to perform the administration. This option enables you to obtain high profitability and cost savings in the long-term.
- Validity: 12 months
- Nº of hours under the service: Unlimited
Per hour package
This package is designed to achieve high flexibility in organisations where the volume of administrative work is highly variable. This option enables you to contract packages of hours which you can consume as you need to within the time limits, taking out more and renewing them at any time in order to extend their validity.
- 25 hour package: valid for three months
- 50 hour package: valid for six months
- 100 hour package: valid for six months
Get in touch with us at se.xetennull@selas in order to find out the cost of these services.
The details of our standard service level agreement can be found below (Standard SLA). It has no additional cost since it is included in the price of the platform licence.
| Standard | |
|---|---|
| Access to the online Support Portal | |
| Email for reporting incidents | |
| Number of authorised contacts | 2 |
| Telephone support for authorised contacts | Monday – Thursday: 9AM-6PM
Friday: 9AM-3PM |
| Telephone support for authorised contacts | |
| Quarterly review of incident history | |
| Minor product updates and patches | |
| Incident response times
First response Critical incidents: Non-critical incidents: |
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1 hour 8 working hours 16 working hours |
| Service availability (only for SaaS) | 99% |
If the Standard SLA does not meet your needs or you require any additional services, we can define a customised service level agreement for you. Get in touch with us at se.xetennull@selas in order to request a quotation.
